The right words for every moment with a client.
Texts, emails, call scripts and voicemails for the moments realtors meet every week, written for Ontario and ready to copy. Or hand the moment to ORBIT and it sends them for you.
01New leads
The first replies that decide whether a lead becomes a conversation.
Hi [First name], thanks for your question about [Address]. It's still available and I can show it to you this week. Are you hoping to buy soon, or just starting to look? [Your name], [Brokerage]
New buyer lead textTextCallEmailHi [First name], thanks for asking about the value of [Address]. Recent sales nearby give me a range, but updates inside the home change the number a lot. Have you done any renovations, like the kitchen or basement? [Your name], [Brokerage]
New seller lead home valueTextCallEmailHi [First name], thanks for asking about the [Bedrooms]-bedroom at [Address]. It's available from [Move-in date]. When are you hoping to move, and how many people would be living there? [Your name], [Brokerage]
Rental inquiry replyTextEmailCallHi, it's [Your name] with [Brokerage]. Sorry I missed your call, I'm with a client right now. I can call you back at [Time], or text me here what it's about and I'll answer between appointments. [Your name], [Brokerage]
Missed call text backTextCallVoicemailGood morning [First name], it's [Your name] with [Brokerage]. I got your message from last night about [topic]. I'll call you at [Time] this morning. If another time is better, just reply here. [Your name], [Brokerage]
After-hours call follow-upTextCallVoicemailEmailHi [First name], I just left you a voicemail about [Address]. Easier to text? It's available, and I can show it [Day] or [Day]. Which would you prefer? [Your name], [Brokerage]
Voicemail for a new leadVoicemailTextEmailHi [First name], [Your name] with [Brokerage]. I just emailed you the numbers on [Address]. Happy to walk through them on a quick call if that's easier. When suits you? [Your name], [Brokerage]
Investor lead replyEmailTextCallHi [First name], it's [Your name] with [Brokerage]. I just emailed you about your move to [City]. Text me anytime on this number, whatever your time zone. Happy to set up a video call this week. [Your name], [Brokerage]
Relocation lead welcomeEmailTextCallHi [First name], [Your name] here. You were looking at [property type] in [Area] a while back. Quick question: still on your radar, on pause, or off the table? Any answer helps me send you the right things. [Your name], [Brokerage]
Cold lead re-engagementTextEmailCallVoicemailHi [First name], [Your name] here. I haven't been able to reach you, so I'll stop checking in for now. If you're still thinking about [goal, e.g. a condo in Richmond Hill], just reply yes and I'll pick things up. All the best either way. [Your name], [Brokerage]
No response final follow-upTextEmailCallVoicemail
02Showings and open houses
Invitations, confirmations and the follow-up while they still remember the home.
Hi [First name], I thought of you for this one: [Address], [Bedrooms] bed, [one feature], a short walk to [landmark]. It's open Sunday 2 to 4. Want to come by at 2, before it gets busy? [Your name], [Brokerage]
Open house invitationEmailTextCallHi [First name], thanks for coming by [Address] today. What did you think of it? If you'd like a quieter second look, I can open it for you [Day] evening. [Your name], [Brokerage]
Open house follow-upTextCallEmailHi [First name], you're confirmed to see [Address] on [Day] at [Time]. I'll meet you out front. Reply YES to confirm, or let me know if you need a different time. [Your name], [Brokerage]
Showing confirmationTextEmailCallHi [First name], a reminder that we're meeting tomorrow at [Time] at [Place]. I'll bring [what you're bringing]. If something's come up, just reply and we'll find another time. [Your name], [Brokerage]
Appointment reminderTextCallEmailHi [Agent name], thanks for showing [Address] today. Any feedback from your buyers? Even one line on price and condition helps my sellers. Thanks! [Your name], [Brokerage]
Showing feedback requestTextEmailCallHi [First name], thanks for today. Four homes is a lot! Which one are you still thinking about tonight? Even a 'none of them' helps me plan the next round. [Your name], [Brokerage]
After-showing buyer follow-upTextCallEmailHi [First name], you've found some great places in [Neighbourhood]. Before we book showings, could we sit down for 45 minutes to map out budget, must-haves and timing? I have [Day] at [Time] or [Day] at [Time], in person or by video. [Your name], [Brokerage]
Buyer consultation bookingTextCallEmailHi [First name], how's the pre-approval coming along? If you're stuck on a document or waiting on the bank, tell me and I'll see how I can help. [Your name], [Brokerage]
Pre-approval reminderEmailTextCallHi [First name], this one made me think of you: [Address], [Bedrooms] bed, [one feature they asked for], [Price]. Just listed today. Here's the page: [Link]. Want to see it [Day]? [Your name], [Brokerage]
New listing match for a buyerTextEmailCall
03Listings
From the listing appointment to just sold, and the sellers you have not met yet.
Hi [First name], thanks for having me. You're booked for [Day] at [Time] at [Address]. Will both you and [Partner name] be there? It helps to hear from everyone who'll decide. [Your name], [Brokerage]
Listing appointment confirmationTextEmailCallHi [First name], [Your name] here. A [property type] just came up on [Street] in [Neighbourhood], and it ticks a lot of your boxes: [feature 1], [feature 2], [Price]. Photos and details: [Link]. Want to see it before the weekend crowd? [Your name], [Brokerage]
Just listed announcementTextEmailCallVoicemailHi [First name], it's [Your name]. You saw [Address] with me a few weeks ago. The sellers have just set a new price of [New price]. If it was close for you before, it may be worth a second look. Want me to find a time this week? [Your name], [Brokerage]
Price reduction announcementTextEmailCallVoicemailHi [First name], [Your name] here. You asked me last year what your place on [Street] might fetch. A home a few doors down just sold, [result]. That gives us a much sharper number for yours. Want me to put one together this week? [Your name], [Brokerage]
Just sold in the neighbourhoodEmailTextCallVoicemailHi [First name], [Your name] from [Brokerage]. Thanks again for the chat about your place on [Street]. No pressure at all; if a quick walk-through to test my ideas would help, I have [Day] at [Time]. Otherwise I'm here when you're ready. [Your name], [Brokerage]
Expired listing scriptCallVoicemailEmailTextHi [First name], [Your name] here. How did the first week of showings at your place go? If buyers raised the same question twice, tell me what it was; I may have a quick answer. [Your name], [Brokerage]
FSBO scriptCallEmailTextVoicemail
04Offers and closing
Clear updates when nerves are high, and a warm note when the keys change hands.
Hi [First name] and [Partner name], your offer on [Address] is in. The listing agent confirmed they have it. The sellers are reviewing offers until [Deadline], so news may come late tonight. I'll call the moment I hear anything. [Your name], [Brokerage]
Offer submitted updateTextCallEmailCongratulations, [First name] and [Partner name]! The sellers accepted, and [Address] is on its way to being yours. Enjoy tonight. Your next steps are in your inbox. [Your name], [Brokerage]
Offer accepted congratulationsCallTextEmailIt's firm, [First name]! Every condition on [Address] is waived and the home is officially yours on [Closing date]. Your closing checklist is on its way by email. Congratulations again. [Your name], [Brokerage]
Conditions waived, firm dealCallTextEmailGood morning, [First name]! Today's the day. Closing often wraps up in the afternoon, so don't worry if the morning is quiet. I'll call as soon as it's done and tell you where to get the keys. [Your name], [Brokerage]
Closing day messageTextCallEmailHi [First name], it's been a month since you got the keys to [Address]! How's it feeling? Anything in the house that's been puzzling you? I know a lot of good trades in [City] and I'm happy to share. [Your name], [Brokerage]
Thirty days after closingTextEmailCallVoicemail
05Past clients
The quiet touches that bring referrals and the next move.
Hi [First name], [Your name] here. I drove past [Street] today and the [garden or new porch] looks great. Hope you're all well. How's [kid or pet name] liking the yard? [Your name], [Brokerage]
Past client check-inTextCallEmailVoicemailHappy one-year home anniversary, [First name] and [Partner name]! A year ago today you got the keys to [Address]. Hope it's been full of good days. [Your name], [Brokerage]
Home anniversary messageTextEmailCallVoicemailThank you, [First name], that means a lot! If a friend or co-worker ever mentions moving in [Area] or anywhere in the GTA, I'd be glad to help them the same way. Feel free to share my number: [Phone]. [Your name], [Brokerage]
Referral requestTextCallEmailHi [First name], hope you're settling in well at [Address]! Would you mind sharing a few words about working together? It really helps other families in [Area]. Here's the link: [Review link]. Thank you! [Your name], [Brokerage]
Review request after closingTextEmailCallHi [First name], quick [Area] update: [Number] homes sold last month, typical price [Price], and [one trend]. Want the numbers for your street? Just reply. [Your name], [Brokerage]
Market update to your sphereEmailTextCallHappy Diwali, [First name]! Wishing you and your family light, joy and a wonderful year ahead. [Your name], [Brokerage]
Holiday check-inTextEmailCall
Words are the easy part. Sending them on time is the job.
ORBIT sends the right message at the right moment, from your number and your inbox.