Appointment reminder so nobody forgets tomorrow.

Tomorrow you have a listing appointment in Guelph at 10 and a buyer meeting at 4. An appointment reminder the evening before, and a short one that morning, keeps both on track and makes it easy to reschedule instead of not showing up.

The goalHave every client arrive on time, or move the time ahead, so no appointment ends in a no-show.

Today

Hi [First name], a reminder that we're meeting tomorrow at [Time] at [Place]. I'll bring [what you're bringing]. If something's come up, just reply and we'll find another time. [Your name], [Brokerage]

When to send what

  1. Text

    A reminder with the time and place.

  2. Text

    One line with where to find you.

  3. Call

    Only for first meetings booked more than a week ago.

  4. Text

    A friendly note with two new times.

01The scripts

Pick the moment. Copy the words.

Client

Hi [First name], a reminder that we're meeting tomorrow at [Time] at [Place]. I'll bring [what you're bringing]. If something's come up, just reply and we'll find another time. [Your name], [Brokerage]

201 characters

02Variations

When the moment is a little different.

  • Several showings tomorrow

    Hi [First name], tomorrow's plan: [Time] at [Address 1], then [Time] at [Address 2]. I'll text you if anything shifts. Get some rest! [Your name], [Brokerage]

  • Reminder for a phone call

    Hi [First name], I'll call you tomorrow at [Time] about [topic]. Is this still the best number? If not, reply with the one to use. [Your name], [Brokerage]

Do

  • Send the first reminder the day before, by early evening.
  • Make rescheduling as easy as replying.
  • Say where to find you, not just the address.
  • Keep the morning reminder to one or two lines.

Avoid

  • Send three reminders for one appointment.
  • Guilt-trip someone who didn't show up.
  • Send reminders after 9 pm.
  • Leave a moved appointment off your calendar.

With Tanero

Or say it once. ORBIT sends it.

Tell ORBIT once and it texts tomorrow's clients the evening before from your Tanero number, or calls to reconfirm in any of 100+ languages; a scheduled job can repeat it every weekday. An office reminder can go out by email from your own Gmail or Outlook. When someone asks to move a time, ORBIT finds a slot inside your rules and updates your calendar. In Approval mode, the default, reminders it starts on its own wait in your Action Center for your OK.

Every weekday at 5 pm, text the clients I'm seeing tomorrow a reminder with the time and address.

ORBIT is working on it

Questions

Before you send it.

When should I send an appointment reminder?

The evening before and, for early meetings, a short one that morning. An appointment reminder sent days ahead gets forgotten, and one sent an hour before leaves no room to rearrange.

Is a text or a call better for reminders?

A text for most clients, since they can read it whenever they like. A quick call suits first meetings booked a week or more ago, when plans may have shifted.

What do I say when a client doesn't show up?

Assume the best, check they're okay and offer two new times. Most no-shows are mix-ups, and a kind note keeps the relationship intact.

Can reminders run on a schedule?

Yes. Scheduled jobs let ORBIT do something once, every weekday, every week or on your own schedule, such as texting tomorrow's clients each evening.

Related

Words are the easy part. Sending them on time is the job.

ORBIT sends the right message at the right moment, from your number and your inbox.

Watch the demo [email protected]