ORBIT, your AI partnerShowing confirmation clear, friendly, one message.
You've booked a buyer to see three condos in Liberty Village on Saturday morning, one after another. A clear showing confirmation gives them the times, the addresses and where to meet, so nobody waits in the wrong lobby.
The goalConfirm every showing in writing and get a quick yes back.
Today
Hi [First name], you're confirmed to see [Address] on [Day] at [Time]. I'll meet you out front. Reply YES to confirm, or let me know if you need a different time. [Your name], [Brokerage]
When to send what
- Text
Confirm the day, time, address and meeting spot.
- Email
Send the full route for a tour with several stops.
- Text
Confirm entry and parking with the listing agent.
- Call
Call before you text a new time.
01The scripts
Pick the moment. Copy the words.
Hi [First name], you're confirmed to see [Address] on [Day] at [Time]. I'll meet you out front. Reply YES to confirm, or let me know if you need a different time. [Your name], [Brokerage]
- From
- You, from your own inbox
- Subject
- Your Saturday showings: 3 condos, 1 route
Hi [Agent name], [Your name] with [Brokerage]. Confirming my showing at [Address] on [Day] at [Time] with the [Last name] family. Anything I should know about entry, pets or parking? Thanks! [Your name], [Brokerage]
- YouHi [First name], it's [Your name]. Quick one about Saturday.
- ClientIs everything okay?
- YouYes. The sellers at [Address] asked to move us to [Time]. Does that still work for you?
- ClientIt's a bit later, but fine.
- YouThanks for being flexible. I'll text you the updated plan so it's all in one place.
02Variations
When the moment is a little different.
Buyer driving in from out of town
Hi [First name], you're set for [Address] on [Day] at [Time]. If you're coming in on the [Highway], allow extra time around [Area]. I'll text when I'm on site. [Your name], [Brokerage]
Video showing
Hi [First name], our video tour of [Address] is confirmed for [Day] at [Time]. I'll call you on [video app] from the property. Have your questions ready and I'll walk you to each spot. [Your name], [Brokerage]
Do
- Put the day, time and full address in one message.
- Say exactly where you will meet.
- Ask for a quick reply so you know it landed.
- Check entry details with the listing agent the same day.
Avoid
- Send a separate text for each detail.
- Confirm a time the sellers haven't agreed to yet.
- Leave out unit numbers for condos.
- Change a time by text without calling first.
With Tanero
Or say it once. ORBIT sends it.
When ORBIT books a showing, the time lands on your calendar inside your hours and booking rules, and ORBIT can text the confirmation from your Tanero number right away. For a multi-stop tour it emails the route from your own Gmail or Outlook, and if a time moves it can call the buyer, in any of 100+ languages, to agree a new one. In Approval mode, the default, confirmations it writes on its own wait for your OK.
Book the Wongs to see the three Liberty Village condos Saturday from 10, text them the confirmation, and email them the route.
ORBIT is working on it
Questions
Before you send it.
What should a showing confirmation include?
The day, the time, the full address with the unit number, and where you'll meet. A showing confirmation that answers those four things saves a phone call on the day.
Should buyers reply to a confirmation?
Yes, ask for a quick reply. A yes tells you the message landed and the buyer is still coming.
How is a confirmation different from a reminder?
A confirmation goes out when you book; a reminder goes out the day before or that morning. Both help, and the reminder can be shorter.
Does ORBIT check my calendar before booking?
Yes. ORBIT books inside your working hours, your unavailable times and the booking rules you write, and checks your connected Google Calendar or Outlook for busy times.
Words are the easy part. Sending them on time is the job.
ORBIT sends the right message at the right moment, from your number and your inbox.