ORBIT, your AI partnerShowing feedback request answers you can pass to sellers.
Your listing in Stoney Creek had six showings this week, and your sellers want to know what buyers thought. A short showing feedback request to each buyer's agent, sent the same day, gets honest answers you can turn into a useful update.
The goalCollect clear feedback on price, condition and interest, and share it with your sellers as themes.
Today
Hi [Agent name], thanks for showing [Address] today. Any feedback from your buyers? Even one line on price and condition helps my sellers. Thanks! [Your name], [Brokerage]
When to send what
- Text
A short request to the buyer's agent.
- Email
Three quick questions if the text got no reply.
- Call
Call agents whose buyers seemed interested.
- Email
A feedback summary for your sellers.
01The scripts
Pick the moment. Copy the words.
Hi [Agent name], thanks for showing [Address] today. Any feedback from your buyers? Even one line on price and condition helps my sellers. Thanks! [Your name], [Brokerage]
- From
- You, from your own inbox
- Subject
- Quick feedback on [Address]?
- YouHi [Agent name], [Your name] with [Brokerage], the listing agent on [Address]. Thanks for the showing yesterday.
- YouSure. My clients liked it.
- YouGood to hear. What did they connect with?
- YouThe main floor. They're unsure about the roof.
- YouThat's helpful. It was replaced [Number] years ago, and I can send the invoice. Are they likely to take a second look?
- YouPossibly this weekend.
- YouI'll keep Saturday open for you.
- From
- You, from your own inbox
- Subject
- This week's showings: what buyers said
02Variations
When the moment is a little different.
No reply after two tries
Hi [Agent name], no worries if you're swamped. Just reply with a number from 1 to 5 for how close [Address] was to what your buyers want, and I'll leave it there. [Your name], [Brokerage]
Asking again after a price change
Hi [Agent name], your buyers saw [Address] before the price moved to [Price]. Would they take another look at the new number? I can arrange a time that suits them. [Your name], [Brokerage]
Do
- Ask the same day, while the showing is fresh.
- Keep questions short enough to answer by text.
- Thank the agent even when the feedback stings.
- Pass feedback to sellers as themes, not one-off quotes.
Avoid
- Send a long survey to a busy agent.
- Argue with feedback you don't agree with.
- Forward an agent's blunt words straight to your sellers.
- Chase the same agent more than twice.
With Tanero
Or say it once. ORBIT sends it.
After each showing, ORBIT can text the buyer's agent for feedback from your Tanero number, follow up by email from your own inbox, or call the agent, in any of 100+ languages, and add each answer as a note on your sellers' record. At the end of the week it drafts the seller summary for you to read. In Approval mode, the default, every request it sends on its own waits for your OK first.
Text the agents who showed 27 Highland Road this week for feedback, then draft a summary for the Kowalskis on Friday.
ORBIT is working on it
Questions
Before you send it.
How do I write a showing feedback request agents will answer?
Make it short and specific. A showing feedback request with two or three quick questions, sent the same day, gets far more replies than a long form a week later.
What if an agent never replies?
Try once more the next morning, then let it go. Your sellers care more about the overall pattern than about any single showing.
How should I share feedback with my sellers?
Group it into what buyers liked and what held them back, add your view, and suggest a next step. Raw comments can sting; themes help sellers decide.
Can ORBIT keep the feedback organised?
Yes. Ask ORBIT to add each answer as a note on your sellers' record, so the weekly summary pulls from one place.
Words are the easy part. Sending them on time is the job.
ORBIT sends the right message at the right moment, from your number and your inbox.