After-showing buyer follow-up that moves them a step closer.

You just showed a young couple four detached homes in Milton, and they went quiet in the car on the way back. Your after showing buyer follow up that evening helps them sort out what they liked, what they didn't, and whether any home deserves a second look.

The goalLearn which home is in the lead and agree the next step: a second showing, new homes, or a talk about an offer.

Today

Hi [First name], thanks for today. Four homes is a lot! Which one are you still thinking about tonight? Even a 'none of them' helps me plan the next round. [Your name], [Brokerage]

When to send what

  1. Text

    Ask which home stayed with them.

  2. Call

    Talk through their favourite and their worries.

  3. Email

    A side-by-side recap of every home with notes.

  4. Text

    Share a new listing that fixes what they disliked.

01The scripts

Pick the moment. Copy the words.

Client

Hi [First name], thanks for today. Four homes is a lot! Which one are you still thinking about tonight? Even a 'none of them' helps me plan the next round. [Your name], [Brokerage]

180 characters

02Variations

When the moment is a little different.

  • They loved one home

    Hi [First name], I could tell [Address] felt right. If you want to move on it, let's talk tonight about price and timing so you're ready. What time works? [Your name], [Brokerage]

  • They didn't like any of them

    Hi [First name], no home today was the one, and that's useful. It tells me [what you learned]. I'll send a new short list by [Day] that leans more toward [what they want]. [Your name], [Brokerage]

Do

  • Ask an open question about the home they can't stop thinking about.
  • Write down likes and concerns for each home the same day.
  • Answer each concern with a fact or a next step.
  • End with one clear next step.

Avoid

  • Ask if they're ready to make an offer in the first text.
  • Send a recap so long it reads like a report.
  • Ignore a concern they only mentioned in passing.
  • Book more showings before you know what went wrong.

With Tanero

Or say it once. ORBIT sends it.

After a day of showings, ORBIT texts the buyers from your Tanero number to ask which home stayed with them, saves their answers on their record, and emails the side-by-side recap from your Gmail or Outlook. If they'd rather talk, ORBIT calls them in any of 100+ languages and books a second showing inside your hours. In Approval mode, the default, the messages and calls it starts itself sit in your Action Center until you approve them.

Text the Okafors about today's four Milton homes, ask which one they keep thinking about, and add their answers as a note.

ORBIT is working on it

Questions

Before you send it.

When should I do an after showing buyer follow up?

The same evening. An after showing buyer follow up within a few hours catches their honest first reaction, before work and family pile on.

What if the buyers go quiet after showings?

Quiet often means unsure, not uninterested. Ask an easy question, such as which home they'd rule out first, and offer to adjust the search.

Should I send a written recap?

Yes, short and side by side. It helps couples compare notes, and it shows you listened to both of them.

Can ORBIT keep track of what buyers liked in each home?

Yes. Tell ORBIT what they said and it adds a note to their record, so the next search and the next conversation start from there.

Related

Words are the easy part. Sending them on time is the job.

ORBIT sends the right message at the right moment, from your number and your inbox.

Watch the demo [email protected]