ORBIT, your AI partnerThe default
Approval
ORBIT writes the first reply when a lead arrives and holds it in the Action Center. One tap from you and it goes.
Real estate lead follow-up
No lead left waiting for you to get back to your desk.
Tanero follows up every lead your own channels bring in: website forms, visitor chat, property pages, calls, texts and email. ORBIT replies, asks the qualifying questions, saves the answers to your CRM and keeps following up within the rules you set; Tanero does not sell or promise leads. Plans start at CA$349 a month.
Questions? [email protected]
Tom Fischer
- New
- Showing
- Offer Made
- Negotiating
- ORBIT
Home-value request from your website: 3-bedroom semi in Guelph.
- ORBIT
Texted him from your number and asked when he'd like to list.
- ORBIT
Saved his answers: listing in spring, still living there.
- You
Asked ORBIT to book a valuation call, Thursday at 5:00 pm.
Next follow-up · Check in after the valuation · Mon
At a glance
The facts, in one place.
- What it is
- Lead follow-up that ORBIT runs from the first reply to a booked meeting.
- Lead sources
- Your website, forms, visitor chat, property pages, bookings, calls, texts and email.
- First reply
- By text, email or call, from your own number or address.
- Qualifying
- Buying, selling or renting, area, budget, bedrooms and bathrooms, timing.
- Follow-ups
- Within your rules, or on a schedule such as every Monday at 9:00 am.
- Do not contact
- STOP opt-outs, unsubscribes and bounced emails are respected.
- Your leads only
- Tanero works with the leads you earn. It does not sell or promise leads.
- Price
- From CA$349 a month, no long-term contract.
01Where follow-up starts
Leads from the apps you already use start the follow-up too.
Your Tanero website and number feed your CRM directly. Connect the inbox, form and booking apps you already rely on, and a new email, form answer or booking can start ORBIT's follow-up as well.
- Gmail or Outlook
- Your form app
- Your booking app
- Your website
- Your Tanero number
- A list you paste in
ORBIT's follow-up
A reply, the qualifying questions, then the next step on your terms.
- Form“Selling in the spring, semi in Guelph”
- Text“Hi Tom, it's Rachel Ng's office. When are you hoping to list?”
- TaskValuation call · Thu 5:00 pm
02Speed or sign-off
Replies that go on their own, or replies you sign off first.
Speed to lead comes down to one setting. Pick the one that fits, for ORBIT and your whole team, and change it anytime.
The fastest
Auto
ORBIT replies to new leads on its own, qualifies them and tells you what it did. Deleting and payments still wait for you.
03One lead, start to finish
From a late-night form to a meeting on your calendar.
A late form
Tom Fischer asks what his semi in Guelph might sell for. The home-value request lands on a new record.
A reply from your office
In Auto mode, ORBIT texts him from your number and asks when he'd like to list.
Answers saved
Tom replied overnight: listing in spring, three bedrooms, still living there. All of it is on his record.
A call on the calendar
You ask ORBIT to book a valuation call with Tom. Thursday at 5:00 pm fits your hours.
Valuation call
You start the call already knowing his timing, his home and what he asked.
04Why leads go cold
Leads rarely say no. They just stop hearing back.
A lead often goes quiet simply because the reply came too late, or never came at all. Follow-up that runs on its own takes the waiting out.
Following up by hand
- Reply when you're back from showings
- Ask the same five questions on every call
- Keep follow-ups in your head
- Lose the answers in a long text thread
Following up with ORBIT
- A reply from your number or address, on its own in Auto mode
- Qualifying questions one at a time, by text
- Follow-ups on a schedule you set
- Answers saved to the lead, field by field
05The follow-up toolkit
What happens after the first hello.
- Came from
- Home-value request
- Intent
- Sell
- Property type
- Semi-detached
- Area
- Guelph
- Bedrooms
- 3
- Timeline
- Spring
The lead record
Every answer becomes a field you can sort and filter, not a line buried in a thread.
One person, one record
A lead who fills in a form and then calls stays one person: ORBIT checks email and phone before adding anyone.
Quiet-lead routine
A weekly job checks in with leads who stopped replying, on the day and time you pick.
Groups
Put spring sellers or first-time buyers in a group and follow up with all of them in one request.
Opt-outs honoured
A STOP ends texting at once, and people who unsubscribe or bounce are skipped for email.
Inbox noise kept out
Emails that aren't about real estate never become leads in your CRM.
Lead to client
When a lead becomes a client, Convert to Deal carries their details and answers over.
Real listings to send
ORBIT searches live MLS® listings against a buyer's saved criteria, so the follow-up has something worth opening.
06Set the rules once
Follow-up on your terms, in three moves.
Point your channels at Tanero
Your website and property pages already feed it. Connect your inbox and form apps, and share your Tanero number.
Write your rules
Working hours, booking rules and how you like texts to sound, such as short and warm. ORBIT keeps to them.
Schedule the follow-up
Ask once: “Every Monday at 9, check in with leads who went quiet.” The job runs on its own.
07Questions
Asked by realtors. Answered plainly.
How fast should a realtor follow up with a new lead?
As fast as you can, because the first realtor to answer often gets the conversation. In Auto mode ORBIT replies on its own when the lead comes in; in Approval mode the reply is ready and waits for one tap.
How do you follow up with real estate leads?
Reply quickly, ask a few qualifying questions, then stay in touch on a steady rhythm until they're ready or say no. ORBIT does each step and saves the answers to the lead.
What is speed to lead in real estate?
The time between a lead reaching out and getting a real reply. Shorter is better, and it is the hardest part to keep up during a day of showings.
Does Tanero sell leads?
No. Tanero follows up the leads your own website, number, inbox and pages bring in. It does not buy, sell or promise leads.
Will ORBIT keep texting someone who asked it to stop?
No. A STOP ends texting at once, including texts already waiting to go, and only the client can lift it by texting START.
Is Tanero real estate lead management software?
Yes. Leads are captured, qualified and followed up in your own private CRM, with ORBIT doing the work and every step on the lead's timeline.
What is lead nurturing?
Staying in touch with people who aren't ready yet, so you're the realtor they call when they are. Scheduled follow-ups and groups let ORBIT do it on a rhythm you choose.
Keep every lead hearing from you.
Watch ORBIT text and email new clients and save their answers, on real screens.