Real estate SMS

Text your leads without picking up your phone.

Tanero gives Ontario realtors two-way texting from a dedicated business number. ORBIT texts your leads and clients, asks the qualifying questions one at a time and saves each answer to their record; replies come back to ORBIT, and a STOP is honoured at once. Plans start at CA$349 a month.

Watch the demo See pricing

Questions? [email protected]

Hannah Kowalski

From your Tanero number · Rental inquiry

  1. Hi Hannah, it's Elena Moretti's office. Thanks for asking about 220 King St W. Are you looking to rent or buy?

  2. Rent. 1 bedroom plus den, ideally by May 1.

  3. Got it. What monthly budget are you working with?

  4. Around $2,600.

  5. Thanks. Any must-haves, like parking or pets?

  6. I have a cat, and I'd love in-suite laundry.

Saved to Hannah's record · Rent · 1 + den · $2,600

At a glance

The facts, in one place.

What it is
Two-way texting from your dedicated Tanero number, run by ORBIT.
Questions it asks
Buy, sell or rent, area, budget, bedrooms and bathrooms, timing.
Where answers go
Into the matching fields on the lead's record.
Replies
Read by ORBIT with the recent conversation, then logged on the timeline.
Group texts
One text to each person in a group, such as VIP buyers.
Length
Up to 320 characters per text.
Opt-outs
STOP, UNSUBSCRIBE, CANCEL, END or QUIT stops texting at once.
Price
From CA$349 a month, with texts included each month.

01Texting today

Your thumbs are busy. Your leads are still waiting.

Plenty of clients would rather text than talk, and keeping up from a showing is hard. ORBIT carries the thread, so a lead doesn't sit unanswered.

Texting from your own phone

  • Replies between showings, when you can
  • Answers scattered across threads
  • Your personal number on every sign
  • The same message pasted to each buyer

Texting with ORBIT

  • Each reply read and answered in context
  • Answers saved to the right fields
  • A dedicated business number
  • One text to each person in a group, in one request

02What texting covers

From the first hello to a qualified lead.

Intent
Rent
Area
King West
Budget
$2,600 a month
Bedrooms
1 + den
Move date
May 1
Notes
Has a cat; wants in-suite laundry

Answers become fields

ORBIT asks one question at a time and writes each answer where it belongs on the lead.

Your office, introduced

In its first text to someone, ORBIT says whose office it is writing from.

Replies wake ORBIT

When a client texts back, ORBIT reads it with the recent thread, and the bell tells you who wrote.

New numbers, new leads

A text from a number you don't know becomes a lead in your CRM.

Group texts

“Text my first-time buyers about Saturday's open house.” Each person gets their own text.

Opt-outs

STOP ends texting at once, even texts already waiting. Only the client can lift it, by texting START.

Full history

Ask ORBIT for your texts with any client, or read them on the record's timeline.

03Replies at night

Who answers a text at 11 pm?

One operating mode decides it, for ORBIT and your AI Employees. What you ask for yourself is sent at once in either mode.

The default

Approval

ORBIT drafts the reply and keeps it in the Action Center. Read it, edit it if you like, and send.

Hands-off

Auto

ORBIT replies to the client on its own, then tells you what it said.

04What starts a text

Many reasons to text. One thread per client.

Some texts start with you, some with a client and some on a schedule. They all land on the same timeline, next to the client's calls and emails.

  • Your request to ORBIT
  • A new website lead
  • A client's reply
  • Showing reminder
  • Scheduled follow-up
  • Open house group
  • Comment in Feeds

The client's timeline

Every text, both ways, in order.

  • Reminder“See you at 4 Elm Grove at 10:00 tomorrow.”
  • Reply“Can we make it 10:30?”
  • ORBITMoved to 10:30 · calendar updated

05Texting tools

Your cell, a bulk-text app, or ORBIT.

QuestionYour cell phoneBulk texting appTanero
Number clients seeYour personal numberA number from the appYour dedicated Tanero number
Two-way repliesYes, if you answerOften one-way blastsRead and answered by ORBIT
Qualifying questionsTyped by youFixed templatesAsked one at a time, in context
Answers saved to your CRMNoSometimes, through an add-onField by field on the lead
STOP handlingUp to youUsually built inAt once, including waiting texts
Calls and email alongsideNoRarelyOn the same client timeline

06Start texting

Your first text goes out in a minute.

  1. Get your number

    Your dedicated Tanero number arrives after your first paid invoice. Copy it from the account menu.

  2. Ask for a text

    “Text Dev Malhotra: your viewing is confirmed for Saturday at 11.” ORBIT sends it to the phone on his record.

  3. Let replies come back

    Replies go to ORBIT and onto the timeline. Choose Approval or Auto for how ORBIT answers them.

07Questions

Asked by realtors. Answered plainly.

Still have a question?

Write to the Tanero team, or watch ORBIT work first.

[email protected]
Is texting good for real estate leads?

Yes. Many leads answer a short text sooner than a call or an email. The hard part is replying quickly, and that is the part ORBIT takes on.

Does ORBIT text from my number?

It texts from your dedicated Tanero business number, the same number ORBIT answers calls on.

What does ORBIT ask leads by text?

Whether they want to buy, sell or rent, which area, their budget, bedrooms and bathrooms, and when they want to move, one question at a time.

Can I text a whole group at once?

Yes. Ask ORBIT to text a group, such as your first-time buyers, and it sends one text to each person.

How do realtors use text message marketing?

Mostly for timely, personal messages to people who already know them: open house invitations, price changes and showing reminders. ORBIT sends one text per person and honours every STOP.

Is there an SMS inbox?

Texts live on each client's record and in your conversation with ORBIT. Ask for the history with anyone.

What happens when someone texts STOP?

Tanero stops texting them at once, including texts already waiting. Only the client can restart it, by texting START.

Can ORBIT text a number that isn't in my CRM?

ORBIT texts people in your CRM, so ask it to add the person first.

More of Tanero

Step-by-step guides

Every text answered, every answer saved.

See ORBIT text a new lead, qualify them and fill the record, on real screens.

Watch the demo [email protected]