Open house follow-up the same day, while they remember.
Fourteen groups walked through your listing in Burlington this afternoon, and nine left a name and number on the sign-in sheet. Your open house follow up the same day reaches them while the kitchen and the backyard are still fresh in their minds.
The goalThank every visitor before evening and find out who wants a second look or is shopping for something else.
Today
Hi [First name], thanks for coming by [Address] today. What did you think of it? If you'd like a quieter second look, I can open it for you [Day] evening. [Your name], [Brokerage]
When to send what
- Text
A thank-you text with one question.
- Call
Call the two or three groups who showed real interest.
- Email
Send the feature sheet and nearby sales to anyone who asked.
- Text
One follow-up to visitors who didn't reply.
01The scripts
Pick the moment. Copy the words.
Hi [First name], thanks for coming by [Address] today. What did you think of it? If you'd like a quieter second look, I can open it for you [Day] evening. [Your name], [Brokerage]
- YouHi [First name], it's [Your name] from the open house on [Street name] today. Thanks for spending so long in the basement!
- ClientHa, yes, we liked the space.
- YouWhat else stood out?
- ClientThe yard. We weren't sure about the kitchen.
- YouFair. The sellers had quotes done for a refresh, and I can share them. Would a second visit help, maybe with a contractor friend?
- ClientMaybe Tuesday.
- YouI'll book Tuesday at [Time] and send you the quotes tonight.
- From
- You, from your own inbox
- Subject
- The details on [Address] from today
Hi [First name], thanks for visiting [Address] today. If this one isn't quite right, tell me what's missing and I'll send you a couple that fit better. No pressure either way. [Your name], [Brokerage]
02Variations
When the moment is a little different.
Visitor who already has an agent
Hi [First name], thanks for coming through [Address] today. If your agent would like the feature sheet or a second showing, they can reach me at [Phone]. Good luck with the search! [Your name], [Brokerage]
Neighbour who dropped in
Hi [First name], it was nice to meet a neighbour today! If you're ever curious what your home on [Street name] might sell for, I'm happy to share how this one does once it sells. [Your name], [Brokerage]
Do
- Send the first text before dinner on open-house day.
- Mention something specific they looked at or asked about.
- Offer a second showing at a calm time.
- Note each visitor's comments on their record the same day.
Avoid
- Send one group email with every visitor's address showing.
- Wait until Monday, after they've seen five more homes.
- Push a visitor who already works with an agent.
- Ask visitors to fill in a formal review of the house.
With Tanero
Or say it once. ORBIT sends it.
After the open house, give ORBIT the visitor names and numbers. It adds each one to your CRM, sends a personal thank-you text from your Tanero number, and emails the feature sheet from your own inbox to anyone who asked. It can call the keen visitors that evening in any of 100+ languages and book second showings inside your hours. In Approval mode, the default, the follow-ups it lines up wait for your OK.
Add these five open house visitors as leads, text each a thank-you for coming to 410 Plains Road, and call the Moreaus about a second look.
ORBIT is working on it
Questions
Before you send it.
Why does open house follow up on the same day matter?
Buyers often see several homes in one weekend. Open house follow up the same day reaches them before the homes blur together, and it shows you pay attention.
Should I call or text open house visitors?
Text everyone, and call only the few who stayed longest or asked detailed questions. A call to every visitor feels like pressure; a call to the keen ones feels like service.
What if a visitor left no phone number?
Send a short email instead, or let it go if they left nothing at all. Don't hunt for contact details they chose not to share.
How do I follow up with neighbours who came by?
Thank them warmly and offer to share how the sale goes. Neighbours are often curious about value, and a friendly note keeps you in mind when they're ready.
Related
- Open house invitation people actually show up for
- Showing feedback request answers you can pass to sellers
- After-showing buyer follow-up that moves them a step closer
- An open house follow-up plan that starts before the doors open
- No lead left waiting for you to get back to your desk
- Text your leads without picking up your phone
Words are the easy part. Sending them on time is the job.
ORBIT sends the right message at the right moment, from your number and your inbox.