ORBIT, your AI partner- Realtor name
- Daniela Costa
- Company name
- Lakeview Realty
- Assistant name
- Ava
- Call language
- English
- Introduces as
- Assistant
- Voice
- Female
Phone identity
In AI calling you set how ORBIT introduces itself and who it speaks for.
Answering service for real estate agents
Every call answered, in the caller's own language.
Tanero gives Ontario realtors an AI receptionist: ORBIT answers your Tanero number day and night in 100+ languages, asks the questions you would ask, books the showing inside your hours and puts the caller through when they ask for you. It also places calls for you, and each call is saved with its recording, transcript and a summary. Plans start at CA$349 a month.
Questions? [email protected]
Lucía Romero
- Caller
Hi, I saw your sign on a townhouse in Mississauga and I'd like to see it.
- ORBIT
Happy to help. Are you looking to buy, and do you have a budget in mind?
- Caller
Buy. Up to $850,000, and we're pre-approved.
- ORBIT
I can book a viewing for Saturday at 2:00 pm or Sunday at 11:00 am.
- Caller
Saturday works. Can I speak to the realtor too?
- ORBIT
Of course. Putting you through now.
- Viewing booked · Sat 2:00 pm
- Put through to your mobile
- Recording and summary saved
At a glance
The facts, in one place.
- What it is
- ORBIT answering your Tanero number, day and night.
- Languages
- 100+. ORBIT switches to the caller's language once they speak a full sentence in it.
- On the call
- Qualifies: buying, selling or renting, area, budget and timing.
- Booking
- Books inside your work schedule and booking rules.
- Transfers
- Puts callers through to your verified mobile when they ask for you.
- Who answers first
- ORBIT, or your phone rings first for about 20 seconds.
- After the call
- Recording, transcript and summary on the client's timeline.
- Your number
- A dedicated local number, assigned after your first paid invoice.
- Price
- From CA$349 a month, with call minutes in every plan.
01After hours too
Calls don't wait for office hours. Neither does ORBIT.
An early seller
A homeowner in Burlington wants a valuation. ORBIT learns the address and timing and books a meeting with you Thursday.
You're mid-showing
Your phone rings first, as you set it. You don't press 1, so ORBIT picks up and takes it from there.
A caller asks for you
Your mobile rings, you hear who is calling and why, and you press 1 to take it.
A buyer, in Spanish
ORBIT answers in her language, learns her budget and books a Saturday viewing.
A message, not a missed call
A tenant asks for you, but you're done for the night. After about 20 seconds ORBIT takes a message and confirms the callback number.
02Answering options
Voicemail, a call centre, or ORBIT.
| Question | Voicemail | Human answering service | Tanero |
|---|---|---|---|
| Who picks up | No one | A receptionist, often from a script | ORBIT, with your CRM at hand |
| Languages | Your greeting's language | Usually one or two | 100+ |
| Qualifies the caller | No | A message and a few questions, sometimes | Buying, selling or renting, area, budget, timing |
| Books the showing | No | Sometimes, with calendar access | Inside your hours and booking rules |
| What you get after | A voice message | A written message, usually | Recording, transcript and summary on the record |
| New callers in your CRM | No | Rarely | Added for you |
03Where the call goes
One call in. Everything you need out.
However the caller found your number, the call ends the same way: on the right client's record, with the next step booked or a message taken.
- Yard sign
- Your website
- Property page
- Social post
- Referral
- Business card
Your Tanero number
ORBIT answers, qualifies, books or puts the caller through.
- SummaryBuyer · Mississauga · up to $850K · pre-approved
- CalendarViewing · Sat 2:00 pm
- Action CenterCall answered by ORBIT
04Set it up your way
Your receptionist, on your terms.
Who answers first
ORBIT answers right away, or your mobile rings first for about 20 seconds and ORBIT takes the calls you miss.
Put through
When a caller asks for you, your mobile rings with who is calling and why. Press 1 to take it.
Messages taken
Miss the transfer and the caller goes back to ORBIT, which takes a message and confirms their callback number.
Booking on the call
ORBIT books during the call, inside your work schedule and the booking rules you wrote.
Call history
Every call with its recording, transcript and summary, grouped by day.
Honest when asked
ORBIT introduces itself as your assistant. If a caller asks, it says truthfully that it is an AI assistant.
New callers
First-time callers are added to your CRM with the conversation.
05Turning it on
Live on your number in three steps.
Switch on answering
In the Dialer's settings, tick ORBIT answers incoming calls. Your Tanero number is in the account menu.
Set the introduction
Your name, your company, an assistant name, the call language and the voice.
Verify your mobile
Confirm a 6-digit code sent by text. Then choose who answers first, and transfers can reach you.
06Questions
Asked by realtors. Answered plainly.
What is a realtor answering service?
A service that answers a realtor's calls when they can't, takes the caller's details and passes them on. ORBIT goes further: it qualifies the caller, books the showing and saves the call to your CRM.
Can an AI receptionist handle real estate calls?
For the routine part, yes: who is calling, what they want, budget, area, timing and a time to meet. Callers who want you are put through, and questions only you should answer come to you.
Which languages does ORBIT answer in?
More than 100. It starts in the call language you set and switches once the caller speaks a full sentence in theirs.
Does ORBIT tell callers it is an AI?
It introduces itself as your assistant, with the name you choose. If a caller asks, it answers truthfully.
Can my own phone ring first?
Yes. Choose Ring my phone first once your mobile is verified. It rings for about 20 seconds; press 1 to take the call, or ORBIT answers.
Are the calls recorded?
Yes. Answered calls are recorded, and each has a transcript and a summary in Call history and on the client's timeline.
Is there voicemail?
There is no voicemail box. With answering on, ORBIT takes the call, and if your call minutes run out, callers can leave a recorded message.
Does ORBIT answer in the middle of the night?
Yes. Once answering is on, ORBIT picks up at any hour. Your work schedule only limits when it books appointments.
More of Tanero
Let every call reach someone who can help.
Watch ORBIT answer a call, book the viewing and put the caller through, on real screens.